Refund policy
FINAL SALE
Drop 001 is a limited run, and all sales are final. We do not offer refunds or exchanges for change of mind, incorrect size selection, or general dissatisfaction. Please check our size guide carefully before ordering.
FAULTY OR INCORRECT ITEMS
If you receive a faulty, damaged, or incorrect item, contact us at Goodsinsteam@gmail.com within 7 days of delivery with your order number and photos of the issue. We'll sort out a replacement or refund for genuine faults. This is separate from, and in addition to, any rights you have under the Australian Consumer Law, which guarantees that our goods are of acceptable quality and match their description — nothing in this policy excludes, restricts, or modifies those guarantees.
CANCELLATIONS
Once an order is placed, we're unable to guarantee changes or cancellations, as orders are processed quickly for a small-batch run. Contact us as soon as possible at Goodsinsteam@gmail.com if you need to make a change and we'll do our best to help before it ships.